Does anyone have experience using Twitter for internal communications within a company / organisation?
Here’s some articles with others’ experiences.
Called BizTweet, the system at LG CNS is an example of a less-heralded offshoot of the Twitter phenomenon: Companies are using it for internal communication and other purposes beyond the external marketing for which it has become well known:
IBM’s experiences using microblogging:
(The original research is here: http://www.cs.cornell.edu/~sadats/icwsm2010.pdf)